Returns & Exchanges

WE WANT YOU TO LOVE YOUR PURCHASE. IF YOU’RE NOT COMPLETELY SATISFIED, WE’RE HAPPY TO OFFER EXCHANGES UNDER THE FOLLOWING CONDITIONS:

  • Exchanges are accepted within 5 days of receiving your order.

  • To initiate an exchange, please email us at shopboydgirl@gmail.com with your order details.

Eligibility Requirements:

  • Items must be in original, unworn, and sellable condition.

  • All original tags must be attached.

  • For hygiene reasons, the protective hygiene sticker must be intact on all bottoms.

Please Note:

  • Items will be rejected if they show any signs of wear, damage, stains, fragrances (such as perfume), deodorant marks, or hair.

  • Customers are responsible for all return shipping costs.

  • We reserve the right to refuse any exchange that does not meet the above conditions.

Once your item is received and approved, we will process your exchange for another item.

If you have any questions, feel free to reach out!